Essential details
SATISFIED OR YOUR MONEY BACK
If for any reason the product does not meet your expectations, you have 14 days from delivery to return it to us. Once we have received and verified the condition of the product, you will have the option to choose one of the following options:
- Full refund of the amount paid, without additional charges.
- Exchange for another product of your choice.
For the return to be accepted, the product must be returned in its original packaging and in perfect condition , to ensure that it can be relisted or processed correctly. We are committed to processing your request quickly , to make this process as simple and seamless as possible. Our goal is to provide you with a stress-free, transparent and secure shopping experience, so you can order with confidence.
PREMIUM MATERIALS
Each SitFrame product reflects responsible and sustainable know-how.
When you hold a wooden chair in your hands, know that it comes from responsibly managed forests, certified FSC® (FSC® N003477) . This certification embodies a strong commitment: to preserve forests, protect biodiversity and respect local communities, while guaranteeing solid and timeless wood.
But our approach goes further.
- The fabrics are OEKO-TEX® certified , free from substances harmful to your health and the environment.
- The strength and safety of our chairs are rigorously tested according to the European standard EN 16139 , guaranteeing their resistance and reliability over time . Each chair can support up to 150 kg , for daily use with complete peace of mind.
- Finally, our overall process is part of the EU Ecolabel , which promotes products with low environmental impact throughout their life cycle.
Each screw, each metal part, each material is carefully chosen: recycled or recyclable, robust and aesthetic.
At SitFrame, design, sustainability and respect for the planet come together in a single product – designed to enhance your daily life while having a positive impact on the world.
FREE DELIVERY
Free delivery
Enjoy free delivery on all your orders, delivered directly to your home, quickly and at no extra cost. We make your experience simple and enjoyable, from ordering to receiving your product.
Box contents
Each order contains everything you need to easily assemble your chair:
- 1 chair
- Screws and washers
- Detailed assembly guide
Delivery times
Our products are shipped within 1 to 3 weeks , depending on available stock. As a family business , we make it a point of honor to offer a personalized, reliable and human service. Each order is carefully prepared, so that you receive a quality product as quickly as possible.
3 YEAR WARRANTY
All our chairs are designed with the utmost care, favoring high-quality materials and craftsmanship. To guarantee you a worry-free shopping experience, each chair benefits from a 3-year warranty . This warranty covers all manufacturing defects as well as issues related to the strength and durability of our products. You can therefore enjoy your furniture with complete peace of mind, knowing that we are committed to ensuring its quality over the long term. Whether for daily use at home or for a professional environment, this guarantee is our way of offering you reliability, comfort and peace of mind , and of ensuring that your investment in our chairs will remain a safe and lasting choice.
MAINTAINING YOUR SEATS
To preserve the beauty and longevity of your seats, it is important to follow a few simple tips adapted to each type of material:
Solid wood
Solid wood is a noble and durable material. To maintain it:
- Clean it regularly with a soft, slightly damp cloth.
- Avoid excess water and harsh chemicals that could damage the finish.
- Occasionally apply a wood conditioner to preserve its natural color and shine.
Synthetic leather
Synthetic leather is practical and easy to maintain:
- Wipe stains with a damp cloth and mild soap if necessary.
- Avoid prolonged exposure to sunlight to prevent dulling or cracking.
- For a deep clean, use a specific product for synthetic leather.
Natural caning
Natural caning is elegant yet delicate:
- Dust it regularly with a feather duster or dry cloth.
- Clean light stains with a damp cloth and allow to air dry.
- Avoid excessive humidity and direct exposure to sunlight to avoid weakening the fibers.
Fabrics (ribbed or suede)
For fabric seats:
- Vacuum regularly to remove dust and dirt.
- Treat stains immediately with a clean cloth and a product suitable for the type of fabric.
- For deeper cleaning, have it professionally cleaned or use products specifically designed for suede or ribbed fabric.
By following these tips, your seats will retain their beauty, comfort and strength for many years, allowing you to fully enjoy your furniture every day.
